Cancelling an Order
Orders can be exchanged with new items of the same type only if they've been damaged during transportation!
Orders can be cancelled for a full refund if the cancellation is requested at least 24 hours in a prior delivery date. If an order has been shipped, as all our products are perishable, and also non-refundable, we will not be able to issue you a refund.
To cancel your order, please call Fruity Gift on +44/ 2036171051 to check the status of your order, whether your order is presently on route or has already been delivered. If your order has left the Fruity Gift for delivery or has already been delivered, we will be unable to cancel your order.
We can't offer a refund for any perishable items you change your mind about, at the time of delivery or after!
Our Refund policy is in accordance with statutory rights under the Consumer Contracts Regulations.
Orders placed for the Same-Day Delivery can not be canceled and are non-refundable!